VoIP solutions are host online and can be access through an application, install on a computer or mobile device connect to the Internet appreciate the advantages .
Initially, VoIP solutions do not require additional equipment or costs, so your business can begin using this type of telephone assistance in a matter of minutes.
A specialist article quotes Global Market Insights as saying that by 2018 the global VoIP market was already valu at $77.4 billion.
The same article states that the trend is to reach $93.2 billion by the end of 2024 , with a compound
annual growth between
VoIP gives customer service teams the flexibility and access to take calls wherever they have an internet connection. Read on to find out how VoIP works and its key benefits.
How VoIP technology works
Putting VoIP technology into context
VoIP phone systems work completely differently than the traditional analog systems we have us for the past few decades.
Analogue systems are support by a cable with two thin copper wires that transmit an electrical signal which is then transform greece telegram data into sound waves. When we speak on the
telephone, it is these waves that are responsible for transmitting the voice.
For each contract line, the analogue system allows only one communication, which favours its use in the residential 20 free facebook marketing tools market. Each of these lines is register under an identifier number or geographic DDI.
Nowadays, in addition to analog lines, digital lines are widely us. The digital system allows various communications to be transmitt in digital format (ones and zeros).
This transmission can also occur through traditional telephone cables. It operates within the Integrat Services Digital Network (ISDN).
The basis of this system is a digital protocol that can provide a wide spectrum of services, both voice
and teleservices and others
Voice and data can travel simultaneously thanks to this technology, which has a greater transmission capacity than analogue technology. It offers two 64kbps voice channels for a capacity of 128kbps.
In this system, ISDN lines allow a maximum of 30 simultaneous communications through 30 64 Kbps channels, either for be numbers voice or data. Each channel has a number (DDI) that is us to make and receive calls.
VoIP, on the other hand, does not require separate infrastructure or telephone lines, but rather operates on a pre-existing framework, the same one us to provide Internet to much of the world.
In essence, an IP line is nothing more than a voice channel in which the call is transmitt over the Internet network , by connecting a SIP device or a switchboard to the VoIP provider.