Sales Manager: What is it, what does it do and what are the functions within a company
In fact, this position is so important that companies are especially careful when choosing sales managers because the losses caused […]
Digital marketing
Digital marketing
Cross-selling and upselling: what they are and how to apply these strategies in your business
These strategies are widely us by businesses to retain customers and sell more , since attracting a new customer is
Digital marketing
Chatbot for WordPress: What is it and how to use it for the benefit of your company and your customers?
Other research supports this current ne, for example McKinsey & Company found that three-quarters of online customers expect help within
Digital marketing
Network Support: What is it and how can it improve your customers’ experience?
The 2019 Senior Management Outlook in Mexico study conduct by KPMG, presents with concern that only 69% of companies have
Digital marketing
Handling Sales Objections: Learn How to Deal With Them
ResumeLab collected a series of data and concluded that consumers say sales reps can improve their experience by listening to
Digital marketing
Discover how VoIP technology works and appreciate the advantages of having it in your company
VoIP solutions are host online and can be access through an application, install on a computer or mobile device connect
Digital marketing
Importance of providing real and timely information in the customer service process
Increasingly, today’s society – in all its spheres – demands the processing of large volumes of information. This information produces
Digital marketing
Customer service programs: a cornerstone in the user service process
The situation solution is the third stage of the process: The more complete and integrat the information base available to
Digital marketing
Lead generation: the key to attracting more opportunities
Of course, not all of your leads will turn into actual customers. But the math is simple: the more people
Digital marketing
What is a buyer persona? Create your ideal client in 3 steps
Buyer persona is the representation of your ideal customer. It is a semi-fictional example of a real buyer who influences
Digital marketing
8 WhatsApp Business mistakes you shouldn’t make
One of the biggest mistakes you can make when using WhatsApp Business is sharing messages with people who didn’t give
Digital marketing
How to choose the best CRM for SMEs?
In principle, there is no magic rule that tells you how to choose the best CRM for SMEs . However,