The goal is to attract them to your website or store through personalized conversations. They are undoubtedly more likely to buy than those you can attract, for example, with an SEO strategy.
So, first things first? Create an inbound marketing strategy tailored to each channel to attract them with useful and relevant content and start conversations.
For example, a tech store can use a chatbot on its Facebook page and share exclusive discount codes to encourage brand engagement and direct purchase.
You don’t have to be managing each channel separately, as platforms like Brevo Conversations Platform allow you to keep track of all your conversations in a single inbox . On the free plan, you can start by integrating your email messages and chats . And if you need more later, incorporate your WhatsApp communications, social networks, calls and video conferences.
Install a live chat on your website and close more orders
Thanks to this tool, you can communicate in real time with the person who enters your e-commerce and compares different laptop models. At that moment, the live gambling data korea chat window opens with an automatic message asking if they need help.
If you need it, your agents will be there to answer any purchase questions instantly.
Now, it’s normal for you to wonder which is the best chat tool – the options range from simple apps to full-fledged customer support platforms with chat widgets. Don’t worry, here are the best live chat software for your website or online store .
Brevo Chat Widget
To install the Brevo chat widget on your website , simply create a google business profile for your business create it to your liking on the platform and copy the generated widget code to the pages where you want to use it or throughout your entire site. And if you host your site or store on WordPress or WooCommerce, it’s even easier with Brevo Tracker.
1. Trust and professionalism: the user sees that there is a person willing to help if needed.
2. Flexibility: You can answer calls from anywhere (ideal for remote teams).
3. Easy access: It is easier to manage calls and access ee leads call recordings and histories (very useful to improve the quality of your service).
4Better price: it is cheaper than hiring several physical lines
Brevo Conversations Platform offers you a free business phone number . The best thing is that the platform has everything you need to manage your omnichannel contacts and conversations.
